Frequently Asked Questions

Our appraisal representation services are focused on homeowners and policyholders.

We may also serve as a neutral umpire when jointly selected by the appraisers or appointed in accordance with the applicable policy or legal process.

A homeowner selects us to serve as the homeowner's appraiser. However, our evaluation of the loss must remain honest, competent, and supported by the available evidence.

Our conclusions are based on the property conditions, documentation, repair requirements, and applicable pricing—not on a predetermined result.

An appraiser is selected by one of the parties to evaluate the amount of the loss.

An umpire is a neutral member of the appraisal panel who may become involved when the two appraisers cannot reach an agreement.

Our services generally focus on property damage, construction scope, estimating, and the amount of the loss.

We do not make insurance coverage decisions unless specifically authorized and legally qualified to do so. Coverage questions should be directed to the insurance carrier, a properly licensed public adjuster, or legal counsel.

Our services include appraisal, umpiring, building consulting, and estimate writing.

We do not negotiate insurance coverage or provide public adjusting services unless those services are specifically offered by a properly licensed professional in the applicable jurisdiction.

Yes. We evaluate both residential and commercial property losses, including large and complex assignments.

We specialize in water damage, fire and smoke damage, wind damage, hail damage, large residential losses, commercial property losses, and multi-trade reconstruction losses.

In some cases, an estimate can be prepared using detailed photographs, measurements, reports, scans, plans, and other documentation.

For large or complex losses, an inspection may be recommended or required.

The timeline depends on the size and complexity of the loss, the available documentation, inspection scheduling, cooperation between the appraisers, and whether an umpire becomes involved.